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Customized Client Relations Training, On-Site and Online

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How to Manage Client Relations

Otter Retirement & Consulting Services, LLC’s foremost belief is “service sells.” The best products and services do not happen without strong personal relationships between the client and the service provider.

We offer workshops that focus on the skills needed to achieve success in today’s service-driven market. Our workshops, offered nationally, include:

  • High level of customization – each workshop is designed specifically to your needs and time constraints.

  • Extensive interactive approach – the sessions are geared to practice relationship skills

Some of the workshop subjects include:

  • Personality types – how to identify and manage different personalities

  • Pro-activeness – how to anticipate needs and put plans into action

  • Retention – strategies for building client loyalty

  • Decision makers – how to identify and get access to key personnel

Please go here for more information.
103 Coventry Drive
Painesville, OH 44077
(440) 352-4008
Fax: (440) 352-4089
nclowe@otterretirement.com
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